- Shipping Times
IMPORTANT: All orders are currently being delivered "Without" a signature on delivery. This is due to the COVID-19 and is the decision of the freight companies for the safety of their delivery staff. More information can be found here.
Australia Post have announced that there are delays to their delivery service and more information can be found on their website here and here. We are suggesting there may be delays to your delivery, this is outside of our control and all we can do is process and ship your orders as soon as we can. All delivery times on our website are approximate only and do not reflect the current epidemic that is causing issues to the delivery network.
Shipping Cut off times:
We promise to have your order processed and posted as quick as we possibly can, if we have received payment before 12:00pm** most orders will be shipped the same day, 12:00pm** is a safe guide and we always continue to process orders until closing time. Due to the fragile nature our products we require time to prepare them before the courier collects them and we suggest placing your order as early as possible. Express (Air) freight cut off time is before 12:00pm** as the couriers collect parcels much earlier than road freight.
- Express / Premium Courier – 12pm*
- Australia Post (Regular and Express) – 12pm*
- Flat Rate / Courier – 2pm*
*Couriers can sometimes collect parcels earlier than usual.
**AEDT or AEST whichever one is relevant at the time.
All delivery times are a "rough estimate" and are listed as business days, weekends and public holidays will effect delivery times as couriers do not work on these days. We "cannot guarantee" any delivery times as this is outside of our control. If you live in a regional, rural or remote area allow extra time for deliveries.
Australia has around 3,800 suburbs making it impossible for us to list or give approximate times for deliveries outside of the areas below.
For any other shipping questions please view our shipping page here.
You must select the Express shipping option during checkout if you would like a quicker delivery. If the Express option is unavailable your order or product is to large to be sent be air. All air orders must be able to fit in a satchel up to 5kg cubic weight.
Delivery times do not include PO Boxes or parcel lockers as Auspost is generally slower than our courier alternatives.
Approximate Delivery Times are now shown during the checkout process.